Springboard Hospitality | Saint Louis, MO

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Posted Date 4/29/2024
Description Job Details

Job Location
Hilton Saint Louis Frontenac - Saint Louis, MO


About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

Primary mission:

Maintain the hotels assets through ongoing preventative maintenance programs and ensures that all mechanical systems are operating in accordance with Springboard Hospitality standards. Promotes quality service to achieve maximum guest satisfaction.

  • Reports to Director of Engineering/Chief Engineer
  • Supports Engineering department
  • Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers.
  • Apply primers or sealers to prepare new surfaces for finish coats.
  • Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting.
  • Cover surfaces with appropriate material for protection during painting and post appropriate paint signs.
  • Clean up and store paint and painting tools and equipment in appropriate areas.
  • Coordinate with vendor to modify colors of paint, stain, or varnish.
  • Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Understands the Room Preventative Maintenance Program.
  • Performs preventative maintenance throughout the hotel; including both the front and heart of house, interior and exterior.
  • Maintains the condition of hotel lobbies and public areas.
  • Maintains operating equipment in working condition by performing routine equipment checks and repairs.

  • Prior Experience:
    • 2+ years preferred in commercial or institutional maintenance environment.
  • Education:
    • High School diploma or GED required; college degree preferred.
  • Subject Expertise:
    • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
    • Report any unusual occurrences and/or request to Supervisor.
    • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
    • Must be service oriented with excellent customer service and sales skills
    • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
    • Must be energetic and outgoing
    • Must possess excellent interpersonal and organizational skills
    • Must be able to follow directions with attention to detail, speed and accuracy
    • Must be a team player with the ability to work under minimal supervision
    • Must be able to multi-task in a fast-paced work environment
    • Must be able to understand and work with basic financial information and solve basic arithmetic problems
    • Must be able to type 45 wpm and have the ability to input data and access information on the computer
    • Must have proficient working knowledge of Microsoft Office, Opera; preferred.
    • Must be able to exercise confidentiality and discretion.
  • Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
  • Demonstrate a working knowledge of all company safety and security procedures.
  • Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
  • Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits
  • Competitive Base Salary
  • PTO
  • Medical, Dental, Vision, Life, Pet Insurance
  • 401K
  • Costco Membership
  • Bereavement Leave
  • Management Contract Referral Program
  • Education Assistance
Additional Per Position
  • Employee Rates at all of Springboard Hospitality's 35+ Hotels
  • Monthly Cell Phone Stipend
  • Dry Cleaning Services
  • Hotel Level Executive Bonus Program
  • Retention Bonuses
  • Lead Share Program
  • Associate of the Month/Quarter & Company-wide Associate of the Year Programs
  • Associate Referral Bonus Program
Springboard Hospitality Core Values:
  • CONNECTED. We are plugged into people, technology and the cutting edge of culture.
  • INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
  • COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
  • PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
  • DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
Salary35.00 Hour
Per Diem

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